Last updated: 5 Fabruary 2026
This document constitutes the General Terms of Use governing the relationship between:
The company GREAT PONTON LIMITED, a company incorporated under Irish law (Private Company Limited by Shares), with its registered office located at 151 Thomas Street, The Liberties, Dublin 8, D08 PY5E, Ireland, registered with the Companies Registration Office of Ireland under number 644795,
Operator of the e-commerce platform https://resumedone.co,
Hereinafter referred to as the “Company”
On the one hand,
And:
Any natural person wishing to access the Resumedone platform, whether as a simple visitor or as a beneficiary of the free or paid services offered,
Hereinafter referred to as the “Member”,
On the other hand.
For the purposes of these General Terms of Use, the Company and the Member are collectively referred to as the “Parties” and individually as a “Party”.
The Member certifies that they have reached the legal age of majority and have full legal capacity, or failing that, that they benefit from the authorization of a holder of parental authority, a guardian, or a curator, in order to access the Resumedone Platform.
These General Terms of Use (hereinafter the “G.T.U.”) are structured as follows:
Article 1 – Purpose
Article 2 – Definitions
Article 3 – Access to the Platform and the Services
Article 4 – General Description of the Platform and the Services
Article 5 – Members’ Commitments and Responsibilities
Article 6 – Liability of the Company
Article 7 – Suspension and Termination
Article 8 – Protection of Personal Data and Cookies
Article 9 – Intellectual Property
Article 10 – Hyperlinks
Article 11 – Acceptance of the General Terms of Use
Article 12 – Amendment and Consultation of the General Terms of Use
Article 13 – General Terms of Sale Applicable to Subscribed Members
Article 14 – Special Conditions of Use and/or Sale
Article 15 – Force Majeure
Article 16 – Non-Waiver
Article 17 – Evidence, Retention and Archiving
Article 18 – Contact and Support
Article 19 – Applicable Law and Dispute Resolution
ARTICLE 1 – PURPOSE
The purpose of these G.T.U. is to define the conditions under which Members are authorized to access the Platform and the Services offered therein, and to specify the rules governing the use of the various functionalities made available.
These G.T.U. apply to any Member, whether a simple visitor or, a fortiori, a beneficiary of the paid Services of the Platform under a Subscription Plan.
Note:
When a Member wishes, at any time during their browsing, to benefit from the paid Services offered, they will be invited to create a Personal Area and to accept the Company’s General Terms of Sale, available in the “G.T.S.” section of the Platform, prior to any subscription to a Subscription Plan granting access to the Services.
"The prior and cumulative acceptance of these G.T.U. and the G.T.S. therefore constitutes an essential prerequisite for accessing and benefiting from all the Services offered on the Platform."
ARTICLE 2 – DEFINITIONS
In these G.T.U., terms and expressions beginning with a capital letter have the following meaning:
“Platform”: The e-commerce platform operated by the Company, accessible at the following URL address: https://resumedone.co.
“Member”: "Any natural person who has reached the age of majority under the applicable legislation of their country of habitual residence, possessing full legal capacity or, failing that, duly authorized by a holder of parental authority, a guardian or a curator, acting for strictly personal purposes and accessing the Platform, whether as a simple visitor or as a Subscribed Member."
“Services”: "All services offered on the Platform and accessible to Members, as described in Article 4 of these G.T.U. and on the dedicated pages of the Platform. Some Services are accessible free of charge and without a Subscription Plan, notably the trial of the CV Creation Tool and the download of the CV in TXT format at the end of this trial. Other Services, including advanced functionalities (such as exports in PDF/DOCX formats, full templates, AI-assisted cover letter creation, photo editing, and unlimited layouts), are only accessible to Subscribed Members under a Subscription Plan."
“Subscriber” or “Subscribed Member”: "Any Member of the Platform who has subscribed to the Services offered by the Company by ordering a Subscription Plan."
“Personal Area” or “Account”: "Any space created by the Member on the Platform in order to subscribe to and access the Services offered by the Company under a Subscription Plan."
“Subscription Plan”: A paid package granting access to the Services reserved for Subscribed Members. The Subscription Plan constitutes an open-ended contract, with no commitment, and may be terminated at any time. It is renewed monthly by tacit renewal, at the end of a Discovery Phase, subject to payment of the price of the Subscription Plan, in accordance with the Company’s G.T.S.
“CV Creation Tool”: An application module of the Platform enabling the Member to design one or more Curriculum Vitae (CVs) based on the information they provide, where applicable with the assistance of Artificial Intelligence Systems integrated into the Services. The Member may test the CV Creation Tool free of charge, preview the generated content, and download their CV in TXT format without a Subscription Plan, this format allowing retrieval of the content without formatting. Access to the advanced functionalities of the CV Creation Tool (including presentation templates, layouts, exports in PDF/DOCX formats, and other associated Services) is reserved for Subscribed Members holding a Subscription Plan.
“Artificial Intelligence System” or “AIS”: "Any software system deployed by the Company as part of the Services (notably within the CV Creation Tool and the cover letter design tools), based on algorithms or machine learning models and designed to produce, autonomously or semi-autonomously, Results from the information provided or transmitted by the Member."
“Results”: Content, text, suggestions, layouts, or more generally any output generated by an Artificial Intelligence System as part of the Services, based on the information provided or transmitted by the Member, including in particular the content of CVs and cover letters.
ARTICLE 3 – ACCESS TO THE PLATFORM AND THE SERVICES
3.1. Browsing the Platform and access to free Services
The Platform and the Services offered by the Company are accessible to any Member, whether subscribed or not, worldwide, without any voluntary geographical restriction. Accordingly, regardless of their country of origin, any Member may freely browse the Platform and consult the content made available therein, subject to having the required technical means (Internet connection, compatible equipment, etc.).
In this context, the Member may in particular:
consult the presentation pages of the Services, CV templates, and editorial content;
access the guides, examples, and advice published by the Company;
test the CV Creation Tool free of charge, by following the steps displayed on the Platform (selection of a template, entry of information, possible assistance by an Artificial Intelligence System, preview of the CV).
As part of the use of the CV Creation Tool in test mode:
the Member is invited to provide certain information, in particular a valid email address, which makes it possible to identify their CV creation session and may, where applicable, be used as a login identifier for the subsequent creation of a Personal Area;
the Member must read and accept these G.T.U. as well as the Platform’s Privacy Policy prior to validating their test;
at the end of the test, the Member may download the content of their CV free of charge in TXT format, without any Subscription Plan or payment being required.
After this free trial, the Member remains free either to limit themselves to this TXT format download or to decide to subscribe to a Subscription Plan in order to access all the Services and advanced functionalities offered on the Platform.
3.2. Creation of a Personal Area and subscription to a Subscription Plan for the Services
Access to paid Services (in particular exports in PDF/DOCX formats, AI-assisted cover letters, photo editing, and unlimited exports) is reserved for Members who have created a Personal Area and subscribed to a Subscription Plan, under the conditions set out in these G.T.U. and in the Company’s G.T.S.
To this end, the Member must ensure that they have:
an Internet connection;
a telephone subscription or network access enabling Internet access;
a computer and/or a mobile device equipped with an adequate connection (such as Wi-Fi, 4G, 5G, etc.),
it being specified that any communication costs incurred in accessing the Platform and its Services remain the sole responsibility of the Member.
Subject to the above, a Member wishing to subscribe to a Subscription Plan must follow the registration and Personal Area creation procedure described below, as displayed on the Platform:
Step 1 – Creation or confirmation of the identifier (email address)
The Member provides (or confirms, where it has already been provided during the test of the CV Creation Tool) a valid email address. This email address constitutes their identifier (Subscribed Member username) and allows them to access their Personal Area and the Services to which they subscribe.
Depending on the Services offered, certain advanced functionalities of the Platform may require the Member to provide additional personal data (for example, last name, first name, or other relevant information), under the conditions specified in Article 8 “Protection of personal data and cookies” of these G.T.U.
Step 2 – Acceptance of the G.T.U., the Privacy Policy, and the G.T.S.
Before being able to finalize the creation of their Personal Area and place any order for a Subscription Plan, the Member must:
confirm that they have read and accepted these G.T.U.;
confirm that they have read the Privacy Policy applicable on the Platform;
accept the Company’s G.T.S., prior to any subscription to a Subscription Plan for the Services.
These acceptances are materialized by ticking the boxes provided for this purpose on the Platform, before clicking the button allowing the continuation of the registration or subscription process.
Final step – Validation of the Personal Area and subscription to the Subscription Plan
Once the required information has been entered and validated, and after acceptance of the G.T.U., the Privacy Policy, and the G.T.S., the Member:
receives, at the email address used as the login identifier for their Personal Area, a secure login link (“magic link”) allowing access thereto; they may, if they wish, subsequently define or modify a personal password from the “Settings” section of their Personal Area;
confirms their wish to subscribe to the selected Subscription Plan, in accordance with the displayed terms (Discovery Phase, monthly price, tacit renewal, etc.);
proceeds with payment of the Subscription Plan via the secure payment methods offered on the Platform.
At the end of this final step:
the Member’s Personal Area is activated;
the Subscribed Member may access all the Services included in their Subscription Plan for the entire duration thereof;
a confirmation email is sent to the Subscribed Member, summarizing the essential elements of their subscription, under the conditions specified in the Company’s G.T.S.
Reminders and clarifications
A Member may only hold one Personal Area linked to the same email address.
If all or part of the required personal information proves to be incomplete or inaccurate, the Company reserves the right to suspend and/or close the Member’s Personal Area and to deny them access to all or part of the functionalities of the Platform and the Services, without prior notice or compensation.
The Member may, at any time, modify certain settings of their Personal Area (in particular their password) by accessing the “My Account” section of the Platform.
Any use of a Personal Area remains under the sole responsibility of the Member who created it. The Member remains responsible for maintaining the confidentiality of their identifier, their password, and, more generally, any data they transmit to the Company. In the event of fraudulent use of their Personal Area, identifier, or password, the Member undertakes to inform the Company immediately.
In the event of forgetting or losing their password, or if they have not yet defined one, the Subscribed Member may log in to their Personal Area by requesting the sending of a secure login link (“magic link”) to the email address associated with their Area and, once logged in, define or modify their password in the “Settings” section of their Personal Area.
The login details for the Personal Area, namely the email address associated with said Area, any passwords chosen by the Subscribed Member, and the login links (“magic links”) sent to them, are strictly personal. The Subscribed Member undertakes to keep them confidential, not to disclose them to third parties, and not to forward to third parties any messages containing a login link to their Personal Area.
Once the steps for creating the Personal Area have been duly completed, the Member may then, under the conditions set out in the Company’s G.T.S., subscribe to a Subscription Plan granting access to the desired Services.
ARTICLE 4 – GENERAL DESCRIPTION OF THE PLATFORM AND THE SERVICES
4.1. General description of the Platform
Through the Platform, Members may:
Become aware of the characteristics of the Services offered (as presented in Article 4.2 below, as well as on the pages of the Platform dedicated thereto), their price, and their conditions of availability;
Register on the Platform and subscribe to the Services offered by the Company under a paid Subscription Plan;
Pay for their Subscription Plan using secure payment services;
Be informed of their rights arising from the applicable regulations, through these G.T.U., as well as the Company’s G.T.S. (available in the “G.T.S.” section of the Platform), acceptance of which is required prior to validating any subscription to a Subscription Plan for the Services offered.
4.2. General description of the Services
The Platform offers Members, and in particular Subscribed Members under a Subscription Plan, the possibility of accessing, in particular, the following Services:
Online CV Creation Tool
The Platform provides a CV Creation Tool enabling the Member:
to enter their information (civil status, education, professional experience, skills, etc.);
to benefit, where applicable, from content suggestions generated by Artificial Intelligence Systems in order to structure and enrich their CV;
to preview the rendering of their CV using various templates and layouts offered by the Company.
The Member may:
test the CV Creation Tool free of charge and download the content of their CV in TXT format, without formatting and without subscribing to a Subscription Plan;
if they so wish, subsequently subscribe to a Subscription Plan in order to unlock all advanced functionalities, in particular:
the export of their CV in PDF and DOCX formats with the selected layout templates;
the modification and updating of their CVs within the interface;
CV duplication and unlimited exports.
Cover letter creation tools
Under a Subscription Plan, the Subscribed Member benefits from online cover letter creation tools integrated into the Platform, enabling them in particular:
to generate a cover letter consistent with the CV prepared using the CV Creation Tool;
to rely on text suggestions proposed by Artificial Intelligence Systems;
to adapt the content and layout according to the targeted position and sector;
to download their cover letter in the formats offered by the Company (in particular PDF and/or DOCX depending on the available options).
Photo editing and visual integration services
Under a Subscription Plan, the Subscribed Member may access photo editing and visual integration functionalities enabling them, depending on the options offered on the Platform:
to upload a photograph intended to appear on their CV;
to benefit from cropping, optimization, or photo enhancement tools in order to ensure a professional rendering;
to integrate this photo into compatible CV templates.
Templates, layouts, and unlimited exports
The Subscribed Member holding a Subscription Plan benefits from:
access to a library of CV templates (classic, modern, original, etc.) and cover letter templates;
the ability to test and modify as many layouts as they wish;
unlimited generation and export of CVs in PDF and DOCX formats during the term of their Subscription Plan.
Editorial content, examples, and writing guides
Regardless of whether or not a Subscription Plan has been taken out, the Platform also offers:
examples of CVs and cover letters by profession or sector;
writing guides, layout advice, and editorial resources for job searching;
various informational content aimed at helping the Member optimize their applications.
This editorial content is accessible free of charge, subject to normal browsing of the Platform, and does not in itself constitute paid Services.
ARTICLE 5 – MEMBERS’ COMMITMENTS AND RESPONSIBILITIES
General obligations of Members
The Member, whether a Subscribed Member or a simple visitor, undertakes to access the Platform and use its functionalities in accordance with the laws in force and these G.T.U.
The Member is and remains, in all circumstances, fully responsible for their use of the Platform, its functionalities, and the Services to which they have access. Consequently, the Member must exercise discernment and caution with regard to the information they access and/or transmit when using the Platform and the Services.
Likewise, when using the Platform’s functionalities and the Services, the Member must exercise moderation in their statements. They also undertake not to violate the laws and regulations in force.
The Member therefore expressly refrains, in particular, from:
Diverting the purpose of the Platform, its functionalities, and the Services for propaganda or proselytism, solicitation, or canvassing purposes;
Disseminating information contrary to public order or accepted standards of decency;
Publishing information in breach of personal data protection regulations allowing the identification of natural persons without their consent, or collecting and storing personal data relating to other Members;
Transmitting any message containing computer viruses or any other code, file, or program designed, in particular, to interrupt, destroy, or limit the functionality of software, computers, or any other telecommunications tools;
Communicating information referring to third-party sites whose content may violate any applicable law or regulation (in particular with regard to rights of persons and property and/or intellectual property rights);
Disseminating content that infringes the personality rights of third parties or that is defamatory, insulting, offensive, obscene, pornographic, violent, or inciting discrimination, violence, racism, xenophobia, sexism, or homophobia;
Harassing one or more other Members in any manner whatsoever;
Infringing third-party intellectual property rights.
In this respect, the Member (i) indemnifies the Company against any claim, action, and/or demand brought by third parties and (ii) undertakes to bear exclusively all sums, damages, costs, legal fees, and expenses to which the Company may be ordered, without prejudice to compensation for the Company’s own loss.
"Furthermore, the Member is solely responsible for any direct or indirect damage they may suffer as a result of inaccurate, incomplete, and/or misleading information communicated during their registration and/or in the absence of updates to such information, the consequences of which they alone shall bear."
Where necessary, the Company reserves the right, without any compensation and without prior notice, to suspend or close the Member’s Area and/or to deny them access to all or part of the functionalities of the Platform and the Services in the event of use that is not compliant with these G.T.U.
Members remain responsible for their use of the Platform and their actions and must comply with these provisions by acting in a manner compatible with the Platform’s functionalities and with the laws and regulations in force. Any other use entitles the Company to take action under the conditions set out in Article 7 “Suspension and termination” below.
Note:
The Company’s G.T.S. (available in the “G.T.S.” section of the Platform) may also contain specific obligations applicable solely to Subscribed Members. These specific obligations are cumulative with the present general obligations applicable to all Members, whether Subscribed Members or simple visitors to the Platform and the Services.
ARTICLE 6 – LIABILITY OF THE COMPANY
6.1. Technical Services
Connection to the Platform implies the Member’s knowledge and acceptance of the characteristics and limitations of the Internet and mobile telephone networks, in particular with regard to technical performance, response times for consulting, querying, or transferring information, risks of interruption, and more generally, the risks inherent in any Internet/mobile network connection and transmission, the lack of protection of certain data against potential misappropriation, and the risks of contamination by possible computer viruses circulating on Internet and mobile telephone networks.
Consequently, the Company may not, under any circumstances, be held liable, including but not limited to, for:
Any malfunction of Internet or mobile telephone networks preventing the proper performance and/or operation of the Services;
The transmission and/or receipt of any data and/or information over the Internet or mobile telephone networks;
The failure of any reception equipment or communication lines, loss of any data, or the consequences of any computer virus or bug, anomaly, or technical failure;
Any technical, hardware, or software failure of any kind that damages a Member’s computer and/or mobile device.
It is the responsibility of each Member to take all appropriate measures to protect their own data and/or software stored on their computer and/or mobile device against any infringement.
Finally, the Company shall not be held liable for any malfunction of Internet or mobile telephone networks that may result in failures in the administration, security, integrity, or management of data within a Personal Area.
6.2. Accessibility and continuity of the Platform
In principle, the Platform is accessible 7 days a week and 24 hours a day, except in the event of scheduled or unscheduled interruptions, in particular for maintenance purposes or in cases of force majeure.
However, the Company is only bound by a best-efforts obligation regarding the continuity of the Platform and the Services.
Consequently, the Company does not guarantee that the Platform and the Services offered will be continuous, free from temporary or permanent interruption, suspension, or error.
Furthermore, any development or change to the Services may result in an update and/or temporary unavailability of the Platform, which shall not give rise to the Company’s liability in any manner whatsoever.
Likewise, the Company reserves the right to interrupt or suspend one or more functionalities of the Platform at any time and without prior notice, without having to justify such action. The Company’s liability may not be incurred as a result thereof, and Members shall not be entitled to any compensation of any kind.
The Company’s liability is excluded for indirect damages or losses that the Member may suffer, as well as for any intangible damage such as loss of profits, loss of earnings, loss of use, loss or alteration of data, or costs incurred in acquiring substitute products or services, resulting from the use or operation of the Platform and/or its Services, or from data accessible via the Platform.
The Company shall not accept any claim relating to non-performance or improper performance of the Services that is attributable either to the Member, to the act of a third party unrelated to the provision of the Services, or to a case of force majeure as defined in Article 15 below.
The Company may offer Members access to third-party sites (see Article 10 – “Hyperlinks” below). In such cases, the Company cannot assume responsibility for the activities of such third parties and invites its visitors to review the terms and conditions applicable to those third-party sites.
6.3. Liability of the Company as hosting provider
The Company is not legally subject to any general obligation to monitor content transmitted or stored via the Platform.
The only obligations inherent in the Company’s status as a hosting provider relate to (i) the retention of Members’ connection data, which is also covered by professional secrecy and processed in compliance with legal provisions on personal data, and (ii) the removal of any manifestly unlawful content once the Company has actual knowledge thereof.
6.4. Liability of the Company as service provider
"The Company undertakes to exercise all due diligence and care necessary to provide quality Services."
However, the Company is bound only by a best-efforts obligation, under which its Services shall be performed in strict compliance with applicable professional standards and, where applicable, in accordance with the conditions of the Subscribed Member’s order placed after prior acceptance of the Company’s G.T.S. (available in the “G.T.S.” section of the Platform).
In view of this best-efforts obligation, the Company does not guarantee in any case:
the suitability of the Services (and in particular the Results generated by the Artificial Intelligence Systems and the editorial content made available on the Platform) for the Member’s specific needs, objectives, or constraints (notably in terms of job searching, obtaining an interview, or selection for a position);
the complete absence of errors, inaccuracies, or omissions in the Results, CV templates, cover letter templates, or more generally in any content accessible via the Platform.
Consequently, the Company may not under any circumstances be held liable for the absence of a job offer, interview, or recruitment, nor for any direct and/or indirect damage resulting from the Member’s use of the Results, templates, cover letters, or advice provided as part of the Services.
The Member remains solely responsible for the final content of the documents they transmit to third parties (employers, recruiters, etc.).
6.5. Artificial intelligence
Services incorporating functionalities based on Artificial Intelligence Systems are provided to assist the Member in creating CVs and cover letters. However, the Company does not guarantee the accuracy of the Results generated by such AIS. The Member acknowledges that it is their responsibility to validate these Results prior to any use or implementation.
The Results generated by Artificial Intelligence Systems do not constitute personalized professional advice and are used under the sole responsibility of the Member.
The Company guarantees neither the completeness, accuracy, nor the suitability of the suggestions made by the Artificial Intelligence Systems for each individual situation, the Member remaining solely responsible for verifying, validating, and using the proposed content.
The Results generated by the Artificial Intelligence Systems integrated into the Services, based on the information provided by the Member, are and shall remain the exclusive property of the Company.
The Company guarantees that the Artificial Intelligence Systems are developed in accordance with reasonable standards and include measures aimed at minimizing algorithmic bias, without guaranteeing its total absence.
Finally, the liability of the Parties may not be sought in cases of force majeure or for other causes beyond their control such as work stoppages, strikes, disasters, or accidents (see Article 15 of these G.T.U.).
ARTICLE 7 – SUSPENSION AND TERMINATION
Members are responsible for their actions and conduct when using the Platform and its functionalities. They must therefore comply with the rules set out in these G.T.U. by acting in a manner compatible with the Platform and the laws and regulations in force.
The Company is authorized to use all necessary measures to prevent or detect unlawful or fraudulent use of its Platform and Services.
In the event of non-compliance by the Member with any of the provisions of these G.T.U., the Company reserves the right, without prior notice or compensation, and taking into account the seriousness of the breach observed, to:
Inform the Member of the breach and request that it be remedied;
Suspend the Member’s access to all or part of the Platform, its functionalities, and the Services;
As a last resort, and if the Member fails to remedy the breach within a reasonable period, terminate their access to the Platform, its functionalities, and the Services (while simultaneously deleting their Area and its content);
All of the above without prejudice to any other legal actions that may be available to the Company and to any damages to which the Company may be entitled.
ARTICLE 8 – PROTECTION OF PERSONAL DATA AND COOKIES
8.1. Personal data
In accordance with Irish and European legislation on the protection of personal data, and in particular Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”), as well as the Irish Data Protection Act 2018, persons who have connected to the Platform and completed the registration questions in order to access the Platform and its functionalities have, at any time, the following rights:
The right of access: the Member may, upon proof of identity, obtain communication of the data concerning them and verify its accuracy;
The right to rectification: in the event of inaccuracy, the Member may require that such data be corrected, completed, updated, restricted, or erased;
The right to erasure (“right to be forgotten”): the Member may obtain the erasure, as soon as possible, of data concerning them;
The right to restriction of processing: the Member may, in certain cases provided for by regulation, obtain the restriction of the processing of data concerning them;
The right to data portability: the Member may, under the conditions laid down by regulation, require the transmission of data concerning them to another data controller, without the Company that initially collected the data being able to object;
The right to object: the Member may object to the processing of their data or refuse the communication of information concerning them to third parties.
To exercise these rights, the Member must contact Customer Support.
In all cases, the Member shall ensure that they indicate their last name(s), first name(s), and address.
The Company’s strong commitment to respecting privacy and protecting the personal data of Members of its Platform is reflected in the implementation of a Privacy Policy available in the “Privacy” section of the Platform.
This Privacy Policy, which forms an integral part of these G.T.U., has been drawn up by the Company to enable any Member to browse the Platform and use its functionalities with confidence. Its purpose is therefore to inform the Member of the data that may be collected, the use the Company may make of such data, and the rights available to the Member in relation thereto.
8.2. Cookies
In order to offer personalized and enhanced content that improves the Member’s experience, the Company may use small text files known as “cookies”, which may be stored on the Member’s device (computer, tablet, or smartphone) when browsing the Platform using a web browser.
Technically, during its period of validity, a cookie enables its issuer to recognize the relevant device each time that device accesses digital content containing cookies from the same issuer. On this same principle, and subject to the choices freely expressed in advance by the Member when connecting to the Platform, the Company may install various cookies on the Member’s device enabling it to recognize the Member’s browser for the entire duration of validity of the relevant cookie.
The Company’s strong commitment to respecting the privacy of its Members and to the use of cookies is illustrated by the implementation of a Cookie Policy available in the “Cookies” section of the Platform. This policy, which forms an integral part of these G.T.U., has been drawn up by the Company so that each Member may be properly informed about the cookies that may be installed and their potential use, as well as the manner in which they may be enabled (or not) depending on the Member’s choices. Cookies issued by the Company or its partners are used solely for the purposes described in its Cookie Policy, subject to the Member’s choices resulting from the settings of the web browser used during their visit to the Platform.
ARTICLE 9 – INTELLECTUAL PROPERTY
9.1. Company elements
The Company holds all intellectual property rights (including copyright) relating to the Platform and the Services.
These G.T.U. do not grant the Member any transfer of intellectual property rights of any kind.
Accordingly, the Company is the exclusive holder of the intellectual property rights, in particular relating to:
The Platform and its Services, including their architecture, the structure and naming of sections, visual identity, layout, graphic charter, design, and ergonomics;
The functionalities of the Platform and its Services (including, in particular, the Artificial Intelligence Systems, the CV Creation Tool, and the photo editing and cover letter creation tools), as well as the texts, still or animated images, sounds, know-how, drawings, graphics, and any other elements constituting the Platform and its Services;
"the computer code (source code and object code) of the Platform and the Services, including in particular the Artificial Intelligence Systems, the CV Creation Tool, and the photo editing and cover letter creation tools, the software and APIs, information, documentation, tutorials, forms, layouts, graphic charter, photographs, videos, soundtracks, CV templates, cover letter templates, guides, and illustrations; "
Databases, their organization and content, created and administered by the Company as part of the operation of the Platform and its Services;
All technical and graphic elements relating to the design of the Platform and its Services;
Names, acronyms, logos, colors, graphics, or other signs that may be used, created, or implemented by the Company on the Platform or within the Services.
All of the above are hereinafter referred to as the “Elements”.
The Elements that appear on or are available via the Platform, or that constitute the Platform and its Services, are protected under copyright law, trademark law, patent law, database producer rights, or any other rights recognized by applicable legislation.
Consequently, any copying, reproduction, representation, adaptation, alteration, modification, or distribution, in whole or in part, of the Elements accessible via the Platform and its Services and/or constituting the Platform and its Services, whether such Elements belong to the Company or to a third party, without prior authorization, is strictly prohibited (except for use or exploitation in accordance with these G.T.U. or with indications specified directly on the Platform).
By the sole fact of accessing the Platform and the Services, the Company grants the Member a private, non-exclusive, and non-collective right of use, excluding any commercial use. This license is granted worldwide and for as long as the Platform and its Services remain accessible. This right of use is not transferable in any manner whatsoever.
Subject to the right of use granted above, it is therefore prohibited to:
Reproduce, modify, alter, adapt, make available, translate, reverse-engineer, decompile, or disassemble any part of the Platform or its Services (including in particular the Artificial Intelligence Systems, the CV Creation Tool, and the photo editing and cover letter creation tools);
Copy, modify, alter, adapt, or make available the computer code of the Platform or its Services (including in particular the Artificial Intelligence Systems, the CV Creation Tool, and the photo editing and cover letter creation tools);
More generally, copy, reproduce, represent, modify, and/or exploit, in any manner whatsoever and for any purpose whatsoever, all or part of the structure and Elements of the Platform and its Services.
The information and databases accessible on the Platform and its Services are the property of the Company, with the exception of third-party content and distinctive signs of third parties reproduced on the Platform.
Consequently, unless expressly and prior authorized by the Company, the following are prohibited, in particular:
Any adaptation, making available to the public whether on demand or not, distribution, rebroadcasting in any form whatsoever, networking, or public communication of all or part of the Services, works, performances, trademarks, and all elements protected or capable of protection by intellectual property law reproduced on the Platform;
Any extraction or repeated and systematic reuse, including for private purposes, of even a non-substantial part of the content of the databases of which the Company is the producer.
Any Member who does not comply with the provisions of this article exposes themselves to civil or criminal proceedings for infringement of copyright, trademark rights, patent rights, database producer rights, and automated data processing systems.
Without prejudice to the foregoing, the Company grants the Member, for the Results generated via the Services and intended to appear on their own CV or cover letters, a private, personal, and non-commercial right of use allowing them to reproduce such Results and communicate them to third parties as part of their job application process.
It is specified that this limitation to private, personal, and non-commercial use mainly concerns the reuse of templates, layouts, templates, graphic or visual elements belonging to the Company and integrated into the Results. It does not restrict the Member’s ability to reuse, in any form and on any medium, the editorial content describing their own background, experience, skills, or, more generally, personal information relating to them, including when they choose to reuse all or part of such content to integrate it into other documents (for example, another CV, an online profile, or a cover letter).
9.2. Member Content
The Member is the sole owner of the data constituting their own Member Content used in the context of using the Platform and its Services, or declares that they hold the rights and authorizations required to use such data.
The Member grants the Company the right to reproduce, represent, adapt, translate, digitize, and use their Member Content solely for the purpose of providing the Services, on any communication medium known or unknown to date, within the scope of providing said Services.
The Member agrees that the Company may, in the context of providing the Services, carry out reformatting, resizing, definition, form, wording, or coding operations on the content transmitted for the purposes of verification and use, and waives any claim in the event of technical modifications made by the Company to the content transmitted.
Any other use by the Company may only take place with the Member’s prior explicit consent. Without prejudice to their rights under the Privacy Policy with regard to personal data, the Member may contact the Company with any questions relating to the use of their Member Content by contacting Customer Support in accordance with the provisions of Article 18 of these G.T.U.
ARTICLE 10 – HYPERLINKS
10.1. Links from the Platform
The Platform may contain links pointing to other websites that do not belong to the Company and/or are not controlled by the Company. These third-party websites may be official government, institutional, private, or commercial websites.
The Company exercises no control over the content, personal data protection policies, or practices of third-party sites and declines all responsibility in this regard.
The Member acknowledges and accepts that the Company is not responsible for the availability of such external sites and resources and does not endorse any advertising, products, or other materials appearing on or available from such websites or external resources.
The Member acknowledges and accepts that the Company may not be held liable for any loss or damage that may result from the availability of such sites or external resources or from the trust placed in the completeness, accuracy, or existence of any advertising, product, or other material on such websites or resources, or available from them.
The Company encourages Members to exercise caution when leaving the Platform and to read the terms and conditions and personal data protection policies of other sites they may visit.
10.2. Links to the Platform
The Company authorizes the Member to create:
One or more links pointing to the homepage of the Platform,
One or more links pointing to the homepage of the various sections of the Platform.
However, if the link or links created by the Member appear likely to harm the Company’s interests, the Company reserves the right to terminate this authorization at any time and to require the Member to immediately remove the disputed hyperlink(s). In any event, the existence of a link from a third-party site to the Platform does not imply any cooperation whatsoever between the Company and that third-party site.
As with links from the Platform referred to above, the Member acknowledges and accepts that the Company exercises no control over third-party sites and therefore assumes no responsibility for the content, products, services, information, materials, or software of third-party sites containing a link to the Platform.
ARTICLE 11 – ACCEPTANCE OF THE GENERAL TERMS OF USE
Any Member who does not wish to adhere to these G.T.U. must refrain from accessing the Platform, the Services, and the functionalities offered thereby.
The Member may not use the Platform and its functionalities, and therefore may not accept these G.T.U., if:
They have not reached the legal age required to enter into a contract with the Company and do not have full capacity to accept these G.T.U.;
They are not acting for strictly personal purposes;
The laws of their country of residence or of the country from which they access or use the Services prohibit them from receiving or using the Services or prohibit such receipt or use.
Acceptance of these G.T.U. results, as applicable:
from the Member selecting one of the two options offered when starting the test of the CV Creation Tool (“Create a new CV” or “I already have a CV”), after having been informed on that page that starting the test implies acceptance of these G.T.U. and the Privacy Policy; and/or
from ticking the box provided for this purpose on the Platform as part of the registration and Personal Area creation procedure provided for in Article 3 above.
In any event, the Member’s use of the Platform constitutes full and complete acceptance of these G.T.U.
ARTICLE 12 – AMENDMENT AND CONSULTATION OF THE GENERAL TERMS OF USE
The Company reserves the right to amend these G.T.U. unilaterally and without prior notice.
By using the Platform and the Company’s Services, Members acknowledge and accept, without restriction or reservation, these G.T.U. both in letter and in spirit, and undertake to refer to them systematically at each connection. In the event of any amendment hereto, if the Member does not accept the new G.T.U., they must refrain from continuing to use the Platform.
All provisions of the G.T.U., which may also be printed, may be consulted free of charge and at any time on the Platform, in the dedicated “G.T.U.” section.
ARTICLE 13 – GENERAL TERMS OF SALE APPLICABLE TO SUBSCRIBED MEMBERS
Access to the Services through the subscription to a Subscription Plan implies that the Member accepts and complies with the Company’s General Terms of Sale (hereinafter referred to as the “General Terms of Sale”), available in the “G.T.S.” section of the Platform.
These General Terms of Sale, expressly accepted prior to any subscription to a Subscription Plan for the Services, shall apply to any Subscribed Member, cumulatively with these G.T.U. and any Special Conditions of Use that may also exist in accordance with Article 14 below.
ARTICLE 14 – SPECIAL CONDITIONS OF USE AND/OR SALE
Certain functionalities offered may require the Member to accept and comply with specific conditions, a license for use, or a code of use (hereinafter referred to as the “Special Conditions of Use and/or Sale”), available on the Platform pages dedicated to such functionalities.
Unless otherwise stated, these Special Conditions of Use and/or Sale shall apply cumulatively with these G.T.U.
However, in the event of any contradiction with these G.T.U., the Special Conditions of Use and/or Sale shall prevail.
ARTICLE 15 – FORCE MAJEURE
In the event of force majeure, the obligations arising under these G.T.U. shall be suspended for the entire duration of the force majeure event.
However, if the force majeure event persists beyond a period of thirty (30) consecutive days, these G.T.U. shall be automatically terminated, unless otherwise agreed by the Parties.
In addition to events traditionally recognized as force majeure by the case law of the competent Irish courts and tribunals, the following shall be considered cases of force majeure under these G.T.U.: strikes, lockouts, terrorist attacks, adverse weather conditions, epidemics, blockage of transport and supply means, earthquakes, fires, storms, floods, water damage, governmental or legal restrictions, disruptions in telecommunications (Internet and/or mobile telephony), and any other events beyond the control of the Parties, preventing the normal performance of these G.T.U. or the normal use of the Platform, its Services, and its functionalities.
ARTICLE 16 – NON-WAIVER
The fact that the Company does not avail itself of a failure or breach by the Member of any of their contractual or legal obligations shall not be construed as a waiver of its right to rely on such failure or breach.
The fact that the Company does not rely on any provision of these G.T.U. shall not constitute a waiver of the benefit of such provision.
ARTICLE 17 – EVIDENCE, RETENTION, AND ARCHIVING
Computerized records stored in the Company’s information systems under reasonable security conditions shall be deemed proof of communications exchanged between the Member and the Company.
The archiving of these G.T.U. accepted by the Member under the conditions set out in Article 11 above is carried out on a reliable and durable medium so as to constitute a faithful and lasting copy. In the event of a conflict between the Company’s computerized records and any document on paper or electronic file held by the Member, it is expressly agreed that the Company’s computerized records shall prevail over the Member’s documents and shall be the only admissible evidence.
ARTICLE 18 – CONTACT AND SUPPORT
"For any questions relating to these G.T.U., the Platform and its functionalities, or the Services in general, the Member is invited to contact the Company via the “Contact” section of the Platform, which allows them to reach Customer Support by email and by post."
The Company also reminds Members that it is their responsibility to ensure proper receipt of emails sent by the Company.
ARTICLE 19 – APPLICABLE LAW AND DISPUTE RESOLUTION
These G.T.U. are governed by Irish law.
In the event of a dispute arising in connection with the performance or interpretation of these G.T.U., and prior to any legal action, the Subscribed Member is invited to contact the Company in order to seek an amicable settlement (conventional mediation procedure or any other alternative dispute resolution method).
Jurisdiction in the event of a dispute, and failing an amicable agreement between the Subscribed Member and the Company, is granted on a non-exclusive basis to the competent courts of Dublin (Ireland).
Out-of-court settlement of consumer disputes
"Without prejudice to the foregoing, the Subscribed Member remains free to seek information about consumer out-of-court dispute resolution mechanisms that may be available to them, in particular:"
At the level of the European Union, via the European Commission’s information portal dedicated to consumer dispute resolution and the list of out-of-court dispute resolution bodies;
In Ireland, through the Competition and Consumer Protection Commission (CCPC), which provides information on alternative dispute resolution (ADR) mechanisms and available procedures. Where the conditions are met, the consumer may also use the “Small Claims” procedure (District Court) for certain low-value disputes;
In the event of a cross-border dispute within the EU/EEA, through the European Consumer Centre Ireland (ECC Ireland), which provides free information and assistance to consumers.
Other mediation bodies
Where applicable, the Subscribed Member remains free to resort to a mediation body or alternative dispute resolution body competent in their country of residence, under the conditions and procedures applicable to that body.
Finally, if the Subscribed Member wishes to draw the Company’s attention to a particular matter relating to these G.T.U., they may also contact Customer Support via the “Contact” section of the Platform.